Rates, Insurance & Frequently Asked Questions About Online Therapy in California

Schedule Your Free 15-Minute Consultation

  • When you’re looking for support, reaching out can be the hardest part. Once you’ve contacted Kindful Body, we will schedule a 15-minute, no-fee consultation for you with our Client Care Coordinator. Together, we will decide if working with one of our clinicians would be a good fit for you via online therapy.

  • Every week we meet for online therapy in California. This is for your benefit. We know from experience working with clients struggling with eating and body image issues that you need to meet frequently and consistently to get the most benefit and to help you reach your goals. This is supported by research that clients who attend counseling weekly have better treatment outcomes.

  • Therapy sessions typically run 45-50 minutes. During the first 2-to 3 online therapy sessions, we will complete an initial assessment to gather history, answer questions, and figure out goals for working together. Nutritional assessments run 60 minutes, while follow-up nutritional counseling sessions run 45 minutes.


  • The length of time in online therapy for eating disorders or nutrition counseling varies based on your needs and goals. After your assessment, we’ll determine a personal treatment plan to addresses both. Some issues are more complex than others and will take longer to heal. We will help you track your progress, and when you’re ready to finish your sessions, we will celebrate with you and develop a plan to help you maintain what you’ve achieved.

  • Yes, you need to be in California to work with us. Due to state licensing guidelines, we can only provide services to clients located in California.

  • The session fee for all Kindful Body online therapists, except Marcella Cox, is $255 per 50-minute session for individual therapy sessions and $305 for 50-minute couple and family therapy sessions.

    Marcella Cox’s rate is $295 per 50-minute session, and her fee is pro-rated for longer sessions.

    The rate for nutrition counseling is $290 for the initial 60-minute assessment and $220 for 45-minute nutrition counseling sessions.

    Not sure you can afford the fee? Read more about that here.

  • That depends on if you have out-of-network benefits. During your free 15-minute consultation call, our Client Care Coordinator can check your benefits and give you an estimate of your out-of-network insurance reimbursement for therapy at Kindful Body. Please note that not all insurance plans can be accessed using our reimbursement calculator, including Medicare/Medicaid and Kaiser.

    As an out-of-network insurance provider, we will provide you with the information needed to make an insurance claim (what’s known as a superbill) that can be submitted to your insurance company for potential out-of-network reimbursement at the beginning of each month.

    Please be aware that the Kindful Body and our clinicians are opted-out providers and are not contracted with Medicare/Medicaid. This means Medicare/Medicaid will not reimburse you for the cost of services. If you are a Medicare/Medicaid beneficiary, we will need to enter into a private contract for therapy or nutrition counseling services in order for you to receive treatment at Kindful Body.

    Notice: Your Right to a Good Faith Estimate

  • Payment for your full session fee is due at the time of service. Kindful Body requires a credit card to be on file in our secure practice management system. We take major credit cards, debit cards, FSA, and HSA cards.

  • Kindful Body maintains a 2-business-day cancellation/rescheduling fee policy. You will be responsible for the entire session fee if you cancel or reschedule within 2 business days of your appointment time.

  • In case of emergencies, please call 911 or go to your nearest emergency room. If you are not in immediate danger but need to speak to someone urgently, please contact the 24–Hour Crisis Hotline (800) 273-TALK (8255) or (650) 579-0350.

How do I prepare for my online therapy session?

We are happy that you selected to work with a Kindful Body clinician using telehealth video counseling. Please read the following video counseling preparation guide courtesy of Person-Centered Tech.

1. Create a confidential space

Things to consider:

  • Is the space private?

  • Can you lock the door? 

    • If not, will others who have access to the space respect your request for privacy and not enter the room?

  • Can others outside the room hear you talking?

    • If so, can you create white noise with a fan or other form of background noise? (Preferably placed outside the doorway of the room you’re in.)

    • Consider using headphones or earbuds so that your provider’s voice cannot be heard by others.

Examples of confidential spaces If you have a hard time finding a confidential space

These are not ideal but might work if an ideal setup is not available. If you use any of these, please make sure that the space is comfortable for you. Being comfortable is very important.

  • Laundry Room

  • Walk-In-Closet

  • Basement

  • Attic

  • The last resort: your car, parked in a safe, private spot. (We want to emphasize that private does not mean secluded. Please do make sure you are in a safe location.)

2. Basic tech considerations

  • If you’re using a tablet or phone, please make sure it is in a stand and is stable

  • Please make sure that the camera is about level with your eyes; it may require you to elevate the device or camera

  • A laptop or desktop computer is ideal — preferably with a large display 

  • Please make sure that you’re well lit and don’t have a bright light source directly behind you

3. Maximize your connection

  • Move your computer as close as you can to your WiFi router (the box that broadcasts the WiFi.) Or better yet, plug your computer into the router with an Ethernet cable.

  • Next, quit or close out any programs you don’t need.

You will receive the link for your video session via SimplePractice. If you don’t receive a link, please use the contact form on this site to send us an email

Woman with arms outstretched. Needing support is normal. Self-pay therapy and private pay therapy can help. Learn about therapy without insurance and see if its right for you. Or begin online therapy in california.

Ready to Begin Online Therapy in California for Relationships, Eating Disorders, Anxiety, or Trauma?

If you’re ready for some support and necessary change, Kindful Body is ready to work with you. Contact our online therapists to find out how we can help, and whether we'd be a good match to work together.

We offer free 15-minute consultations to all new clients. Our therapists are looking forward to seeing you soon!